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We have been there for four night, on event there. The room is ok, bead is realy small as it say on description, so if you want confor pick room with biger beed. There are coffie and tea in room but only one glass for two people each day, one toilet paper, empty shower gel and regenerator ( I could ask but in hillton hotel I think this is no excuse) Bigest problem is water preashure, but I hear from other guests they had same problem, I was first time in england so I do not know if this is normal or not. Alloso water is not that hot, and we were here at the end of february and room was coold, no heating only heated place in hotel was reception. If you take half board booking you need to be shure they treat your booking as that, and that doesent meen that you will have bufe diner but you go in restaurant make shure that you say that you have half board included and they you can spend 25 pounds per person from the menu but pay the drink. Breakfast is ok noething special but will get you going, not the worst we had but defenetly no where close to the best. People are ok, they are tryng to help and bee there for you But all together for that price and name Hilton it is realy not. For some no name two, tree star hotel by the road will bee ok. For this price and name need much more as it is in other Hilton hotels. We were here on busines so we did not care for all that, but will not recomend or come there again just for relaxing.
Emil
март 2025 г.
The food in the restaurant was good and the staff were friendly
Douglas
февраль 2025 г.
Wa wanted to visit Warner Bros Studio Harry Potter, it was just a 20 min trip so it was great! The trip to London was longer but nothing we couldn’t handle. We haven’t expected much because some reviews weren’t so good but we were nicely surprised. Staff was great, breakfast was very good, dinner as well, enough parking spaces…
Jana
октябрь 2024 г.
i must recommend the staff called MOHAMMED. he is a very great staff, a very good person i observed how he attended to all guest so polite, hardworking, patient, always wanting guest to be happy, because of him i will always use double tree elstree whenever i am in london. when he knew we were the couple having our wedding, he made sure me and my husband were comfortable, is it the free champagne in the room, the roses, all the free complimentary he added to my room he made me very happy i cried tears of joy. he is a great asset for the company
Olubunmi
август 2024 г.
Its the staff in reception area. We forgot to take his name but he was so helpful. My son had a minor surgery to a private clinic near the hotel but for some reason they couldn’t find my name in the reserved room. This man in reception, he speaks arabic and very helpful with us and tried his best to accommodate me and my family.
Anonymous
август 2025 г.
I stayed here with my daughter, i didn't want to lug my luggage and child onto a train. Therefore, I opted to drive to London and chose this hotel. Great location not far from the M1, great for commuting into London. The train takes about 20 minutes. The tube station is also nearby, which takes 30 mins. The hotel has parking, which is a bonus. The room was very clean and quiet. The beds were super comfy. We had room service for breakfast, which was excellent.
Rachel
апрель 2025 г.
The property was clean, spacious, and comfortable. The parking lot was big and it’s easy to get to
Danielle
июль 2025 г.
Convenient, price was similar to Marriot in Central London and the facilities in the room were not as good, no mirror in main room for dressing (wife), and bathroom mirror was high up, (no pen in the room, we were telephoning to get directions forbthe evening bigbevent in Mill Hill), welcome water and cookie was a nice touch, staff were great, Breakfast was a bit basic and disorganised (again I compare with Marriot, sorry).
John
июнь 2025 г.
The hotel was absolutely fabulous. The staff, especially Jasmine went above and beyond for us! I can’t commend them enough for their dedication to their Employer. The room was ideal for us (3 adults). Shower was also amazing! The towels were replenished every morning on request. The interior of the hotel is up to date. The selection of breakfast was great, we could not fault the food quality or selection. We would absolutely stay here again without a shadow of a doubt. The property was slightly out of Borehamwood, 15-20 minute walk but the hotel were always very happy to have a taxi organised for us.
Katie
март 2024 г.
Modern and renovated rooms and main lobby. Friendly and helpful reception desk. They helped me twice during my stay. Good selection of tea available in the room. Close to Luton Airport by car. Available parking if you have a car.
Lidia
апрель 2024 г.
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